Agents built one by one
Each chatbot has its own prompts, data and settings, so quality varies and nothing is reused.
AI Studio · Enterprise AI control plane
One control plane for every AI agent in your business.
AI Studio is where enterprises build, govern and monitor AI agents that answer questions, qualify leads and complete tasks across WhatsApp and web chat, and hand over to a person when it matters.
- Multiple LLMs, one control plane
- Managed prompts and knowledge
- Connected to your systems with MCP and APIs
Trusted by businesses across Sri Lanka
Hutch EnterpriseLoan PlusDeep Tec EngineeringDamshen's HealthguardColombo Furniture HouseWisdom Digital SchoolOur work Why enterprise AI stalls
Most AI projects start as one-off chatbots, and they get harder to run with every agent you add.
Locked to a single model
One AI provider decides your cost, language support and roadmap.
Answers that drift from your facts
Without managed knowledge, agents guess at prices, schedules and policies.
Agents that can only talk
Without connections to your systems, an agent can answer a question but cannot complete the task.
Platform
Everything you need to run AI agents at enterprise scale
One place to manage the models, prompts, knowledge and connections behind every agent.
Multi-LLM routing
Connect several language models and route each conversation to the one that fits the task, language and cost.
Prompt management
Write, version and test the instructions each agent follows, in one place.
Knowledge base management
Give agents your FAQs, prices, schedules, policies and documents, and keep them current.
MCP and custom APIs
Connect agents to your existing systems through MCP servers and custom API tools so they can complete tasks.
Channels and handover
Deploy agents on WhatsApp and website chat, and hand over to a person with the full history attached.
Monitoring and control
Track volume, response times and agent activity from a live dashboard.
Solution built on AI Studio · AI live chat
AI live chat: customer conversations handled by your AI agents
Unified omnichannel inbox
Conversations from WhatsApp and your website chat widget arrive in one shared inbox.
Automatic classification
Each message is tagged as an Inquiry, Sales, Support or Complaint and placed on a Kanban board, so agents see priorities at a glance.
AI replies on your information
The AI answers from your own FAQs, prices, schedules and policies, either suggesting replies to agents or replying on its own.
Role-based team views
Sales sees sales conversations, support sees support and complaints. Each team works within its own view.
Handover to a person
Hand a conversation to an agent whenever a person is needed, with the full history attached.
Live dashboard
Track volume, response times and agent activity as it happens.
How it works
From setup to smarter support
- 01Connect your channels
Link your WhatsApp number and add the live chat widget to your website.
- 02Teach the AI your business
Give it your FAQs, prices, schedules and policies, then test it with real questions.
- 03Set up teams and roles
Create team views and permissions so each conversation reaches the right people.
- 04Go live and improve
Launch, review how the AI performs and refine its answers over time.
Use cases
What you can do with AI live chat
Customer support
Answer routine questions instantly and give agents the complex ones.
Sales inquiries
Catch every lead, qualify it and route it to the right salesperson.
Bookings and FAQs
Handle appointment questions, schedules and prices around the clock.
After-hours cover
Keep customers answered when the team is offline.
Lead qualification
Ask the first questions automatically and pass warm leads to your team.
Complaint handling
Flag complaints early and send them straight to the right person.
Explore more
Works with the rest of the Bloomwire platform
AI agent replies on WhatsApp are billed separately from Meta fees.
See WhatsApp Business API pricing in Sri Lanka.
What is AI Studio?
AI Studio is Bloomwire's control plane for enterprise AI agents. You build, govern and monitor agents in one place: the models they use, the prompts they follow, the knowledge they draw on and the systems they connect to.
Can I use more than one AI model?
Yes. AI Studio routes conversations across several connected language models, so you are not tied to a single provider and can match the model to the task.
How is AI live chat related to AI Studio?
AI live chat is one solution built on AI Studio. It puts WhatsApp and website conversations into one inbox and lets your AI agents classify, answer and route them.
What is AI live chat?
It combines real-time messaging with AI to classify, respond to and route customer conversations from WhatsApp and your website into one unified inbox.
Can AI replace human support agents?
It can work either way. In assisted mode, AI handles repetitive questions and suggests replies while agents manage complex conversations. In autonomous mode, the AI replies on its own and hands over to a person when needed.
How does the AI classify and organise conversations?
Every incoming message from WhatsApp or your website widget is classified as an Inquiry, Sales, Support or Complaint and placed on a Kanban board, so agents can see what needs attention first.
Can different teams see only their own conversations?
Yes. With role-based access, Sales sees Sales conversations and Support sees Support and Complaints, each in its own view.
Is AI live chat suitable for small businesses?
Yes. It lets small teams handle large volumes of conversations without growing headcount.
Get started
Put AI agents to work in your business.
See AI Studio working on your own conversations and systems.